FAQ

How do I change my e-mail address?

How do I change my password?

How do I change my personal information?

I forgot my password. How do I retrieve it?

How do I unsubscribe from newsletters?

How do I change my e-mail address?
You must log in with your current e-mail address and password, then click on the “My Profile” link. Once on the page, click on the “Change E-mail Address” link and enter your new address.

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How do I change my password?
You must log in with your current e-mail address and password, then click on the “My Profile” link. Once on the page, click on the “Change Password” link and enter your new password.

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How do I change my personal information?
You must log in with your current e-mail address and password, then click on the “My Profile” link. Once on the page, click on the “Update Personal Information” link.

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I forgot my password. How do I retrieve it?
On the login/register page, click on the “Forgot Password?” link and fill out the form. Your password will be sent to you when you enter your account e-mail address.

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How do I unsubscribe from newsletters?
You must log in to change your newsletter-subscription status. Once logged in, on the Newsletter Subscription page, you can add/remove subscriptions. You can also unsubscribe at the bottom of the page. Changes will not be saved until you enter the verification word.

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If you have a technical question not addressed here, contact our technical support team.