Beyond Call Centers
Offshoring increasingly affects high-paying jobs. Forty-seven percent of survey respondents say most of the jobs that moved overseas paid $50,000 or more before being outsourced.
Information technology is the most common job sent offshore, followed by manufacturing and call-center positions. Twenty-one percent report sending finance activities offshore. At the same time, our survey suggests that dramatically lower labor costs overseas don’t automatically translate into dramatic savings. While 42 percent of those using offshore outsourcing report savings of more than 20 percent, almost as many—38 percent—see savings of less than 15 percent, with 10 percent of respondents reporting no savings at all.
|Of U.S. positions eliminated by offshore outsourcing in the past three years, what percent commanded salary levels of $50,000 or higher before they were outsourced?